Warranty Info

Warranty Information – Best Deal Office

At Best Deal Office, we stand behind the quality of our products and are committed to ensuring your satisfaction. Below, you’ll find detailed information about our warranty policies for office chairs and Apple products. Please read carefully to understand your coverage and responsibilities.

Office Chairs Warranty

All office chairs purchased from Best Deal Office come with a 1-year parts warranty from the date of delivery or purchase. This warranty covers any defective mechanical components that are not a result of misuse or units showing physical damage. 

What’s Covered:

  • Defective mechanical parts (e.g., gas lifts, tilt mechanisms, etc.).

What’s Not Covered:

  • Wear and tear on arm pads, lumbar support, or mesh.
  • Damage caused by misuse, including but not limited to:
    • Torn mesh or upholstery.
    • Cracked plastic or broken arms.
    • Damaged casters, levers, or other components.
    • Any Physical Damage 

Warranty Process for Office Chairs:

  1. In-Store Service: Any item purchased in-store must be brought back to our location for warranty service.
  2. Shipped Items: For chairs shipped to you, we will mail replacement parts along with detailed repair instructions. Customers are responsible for providing the necessary tools and performing the repair.
  3. Onsite Inspection: If an item cannot be brought to the store and an onsite inspection is required, a service call fee will apply.

Apple Products Warranty

All Apple products purchased from Best Deal Office include a limited warranty:

  • 90-Day Warranty: Applies to MacBooks, iMacs, and iPads from the date of purchase.
  • 30-Day Warranty: Applies to iPhones from the date of purchase.

What’s Covered:

  • Defects in materials or workmanship (excluding physical or liquid damage).
  • The 90-day warranty for MacBooks, iMacs, and iPads can be extended to 1 year upon request.

What’s Not Covered:

  • Physical damage, including broken screens, damaged ports, or liquid damage.
  • Issues caused by misuse or unauthorized modifications.

Warranty Process for Apple Products:

  1. Repair or Replacement: Devices with valid warranty claims will first be repaired. If repair is not possible, the device will be replaced.
  2. Refund Option: If a suitable replacement is unavailable, a refund may be issued based on the device’s current market value.

Refrigerator Warranty

All refrigerators are sold as brand new, and carry the full and original manufactures warranty. All refrigerators will be powered on to show basic functionality to the customer. Best Deal Office offers an exchange warranty for non functioning units for a period of 7 days from the date of purchase. If the same model is not available to exchange, store credit or a refund to the original payment method. All warranty claims made after 7 days from the date of purchase, must be handled directly through the manufacturer. 

Television Warranty Policy

All televisions sold by Best Deal Office include a standard 90-day limited warranty, unless otherwise noted, beginning on the date of purchase. Customers may extend this warranty up to a full two (2) years from the original date of purchase for an additional cost at the time of sale.

Our warranty covers defects in materials or workmanship during the warranty period. It does not cover:

  • Any physical damage (including cracked screens or impact damage)

  • Any liquid damage

  • Any televisions used in outdoor environments or areas exposed to moisture, heat, or direct sunlight

Every television is powered on and inspected in-store before being loaded into a customer’s vehicle to verify that the unit has no physical damage. For deliveries, televisions are powered on inside the customer’s home at the time of delivery to confirm condition.

Customers may waive this inspection process for any reason (e.g., time constraints, no one home during delivery). If the inspection is waived, the customer forfeits the right to file any warranty claim relating to physical damage discovered after the product leaves our possession.

If a valid warranty claim is approved, Best Deal Office will provide a replacement television of the same model or a like model of equivalent specifications.
Warranty exchanges are based on comparable specs, not purchase price. For example, if you paid $1,500 and the same model later sells for $1,200, your replacement will be based on the unit specifications — no store credit or monetary difference will be issued.

If delivery was purchased with the original order and a warranty replacement is approved within the first 30 days, re-delivery will be provided at no additional cost.
After 30 days, a standard delivery fee will apply should delivery of the replacement unit be required.

All determinations regarding physical damage, misuse, or improper installation will be made at the sole discretion of Best Deal Office management.
We reserve the right to deny any warranty claim where evidence of physical damage, liquid exposure, outdoor use, or misuse is present.

No time-based exceptions will be made. A 90-day warranty means 90 days from the date of purchase — no extensions or grace periods will be provided for any time domains of any warranty under any circumstances.

General Warranty Terms & Conditions

  • Original Purchaser Only: This warranty is valid only for the original purchaser with proof of purchase. It is non-transferable to another owner.
  • Labor Not Included: Best Deal Office is not responsible for any labor costs associated with warranty repairs.
  • Warranty Claims: Best Deal Office reserves the right to deny any claim deemed to result from physical damage, misuse, or unauthorized repairs.

How to Submit a Warranty Claim

For questions or to initiate a warranty claim, please contact:
Email: Mason@BestDealOffice.com

Please include your proof of purchase and a detailed description of the issue. Our team will guide you through the next steps.

Visit Us in Las Vegas:
Best Deal Office
6811 S. Eastern Ave, Suite 103
Las Vegas, NV 89119
Phone: (702) 610-5654

Thank you for choosing Best Deal Office in Las Vegas!